Assisted Living Medication Support
Care Teams

Assisted Living Medication Support 

Blister packing, unit dosing, capsule opening, crush packs, grouped fills, and prefill follow-up for assisted living centres, personal care homes, and supervised care programs.

FACILITY MEDICATION WORKFLOWS

Organized Doses Before the Medication Pass

The goal is simple: make recurring medication administration easier to see, prepare, and adjust when prescriptions change.

Weekly blister card being prepared on a pharmacy counter

Automated Blister Packing

Medication is organized into clearly labelled blister cards so staff can see the right patient, dose time, and directions at the point of administration.

Connected strip of sealed unit-dose pouches

Unit Dosing

Single-dose packaging can support medication passes where each dose needs to be separated, labelled, and easier to audit.

Opened capsule beads being transferred into a small pharmacy cup

Capsule Opening

When requested and when the medication can be handled that way, the pharmacy can open capsules for patients who cannot swallow the intact capsule.

Sealed crush packs arranged on a pharmacy counter

Crush Packs

When a medication must be given as a crushed powder, prepared crush packs help caregivers administer the dose without crushing at the bedside.

Group Fulfilment

Known residents can be organized by day or week in batches, so recurring doses are prepared before the medication pass.

Prefill Checkups

Before a scheduled fill, we can follow up on medication changes, new residents, stopped medications, and dose-time updates.

Prescription medications are available by prescription only. Patient counselling and prescription review are provided as required by law in all Manitoba pharmacies.

WHY THIS SERVICE IS DIFFERENT

Equipment, Training, and Repeatable Checks

The medication is not being advertised as better. The difference is the facility workflow around the medication: packaging systems, staff training, and documented follow-up before the next fill.

Packaging equipment

Facility medication support depends on packaging systems that can organize many recurring doses without turning each fill into a one-off manual project.

Staff training

The pharmacy team needs to understand which medications can be opened, prepared as crush packs, repacked, or separated, and when the request needs clarification before proceeding.

Change management

Facilities need a workflow for holds, new starts, dose changes, stopped medications, admissions, discharges, and prefill review before the next batch.

WHO THIS HELPS

Support for Centres, Homes, and Programs

One workflow can be adapted for different supervised settings, as long as responsibilities and communication paths are clear.

Assisted Living Centres

Medication packaging, refill timing, and change follow-up for residents who receive daily support from caregivers.

Personal Care Homes

Batch preparation and administration-friendly packaging for homes that need recurring medication passes organized ahead of time.

Recovery Programs

Structured medication workflows for programs that need clear dose timing, refill planning, and documented pharmacy communication.

Custody Health Programs

Medication organization and refill coordination for supervised settings where doses need to be ready for scheduled administration.

HOW SETUP WORKS

A Repeatable Fill Cycle

A facility workflow works well when resident lists, prescription changes, and administration times are reviewed before the next scheduled batch.

1

Set the resident list

We confirm residents, medication lists, preferred fill cycle, administration times, delivery needs, and contact details for change requests.

2

Prepare the batch

Medications are packaged for the agreed cycle, with packaging selected around the patient, the prescription, and the way staff administer doses.

3

Check before the next fill

Before the next scheduled prefill, we confirm whether prescriptions, directions, residence status, or administration times have changed.

NEW RESIDENT SETUP

Start a New Resident Registration

Homes can start online, call the pharmacy, or download the package for residents and representatives to complete.

Online resident setup

The online form gathers the first-step resident, facility, representative, and medication packaging details. The pharmacy follows up by phone or in person for the remaining registration process.

Returning completed information

  • Email facility contact details to [email protected].
  • Call before sending completed packages that include resident health information or signatures.
  • Billing setup and other remaining details are completed with the facility by phone or in person.

The online intake does not collect payment details.

CONTACT PATH

Start With the Workflow Details

A short setup conversation helps us understand the resident count, fill cycle, packaging needs, and who should receive pharmacy follow-up.

Information to gather

  • Resident count and expected fill cycle
  • Preferred packaging format and dose times
  • Medication change contact and fax details
  • Delivery, pickup, and urgent-change process

Talk with the pharmacy

Call the pharmacy or send your facility contact details. We can review whether the requested packaging and fill cycle fit the prescriptions, residents, and administration workflow.

COMMON QUESTIONS

Need a Packaging Review?
Facility Medication Questions

No. Some capsules must stay intact because of their release design, coating, safety profile, or product instructions. Capsule opening is handled when requested and when the medication can be handled that way.
No. Some tablets should not be crushed. The pharmacy reviews the medication and prescription directions before preparing crush packs.
Common cycles are weekly or by day, depending on the residents, medication stability, staffing workflow, and prescription requirements.
Call or fax the pharmacy as soon as the change is known. We can review what has already been packed, what needs to be held, and whether a replacement fill is needed.
Taché Pharmacy refill app preview
Care Team Support

Stay connected around medication routines

  • Request refills for ongoing prescriptions
  • Keep pharmacy messages in one place
  • Follow pickup or delivery updates
  • Set medication reminders