Diabetic Support Services
Diabetic Care

Diabetic Support Services 

Glucose monitor training, insulin pen instruction, diabetes education, and a complete selection of supplies from the major brands.

Call (204) 233-3469
WHAT WE OFFER

Everyday Diabetic Support

From device training to supply management, our pharmacists help you take control of your diabetes day to day.

Glucose Monitor Training

Our pharmacists provide hands-on training for blood glucose monitors. Learn proper testing technique, how to read results, and when to contact your doctor.

Insulin Pen Training

Learn how to use insulin pens safely and effectively. We cover injection technique, site rotation, storage, and dose adjustment.

Diabetes Education

Our pharmacists can answer questions about monitors, medications, insulin therapy, and day-to-day diabetes management.

Prefilled Insulin Syringes

We can prepare prefilled insulin syringes on request for patients who have difficulty drawing up their own doses.

Complete Supply Selection

Test strips, lancets, alcohol swabs, sharps containers, insulin pens, pen needles, syringes, ketone strips, glucagon kits, and glucose tablets.

Free Delivery

Free delivery of diabetic supplies and medications so you can focus on managing your health, not running errands.

KNOW YOUR NUMBERS

The Targets That Matter

Target ranges for most adults with diabetes, per Diabetes Canada 2018 Clinical Practice Guidelines. Your care team may set different numbers based on your age and health.

≤ 7.0%
A1C

Long-term blood sugar average, most adults with diabetes. Frail older adults may have higher targets (up to 8.5%).

4.0 – 7.0
mmol/L
Before meals

Fasting and pre-meal blood glucose target range.

5.0 – 10.0
mmol/L
2 hours after meals

Post-prandial target range. Tighter (5.0–8.0) if A1C goal is not being met.

Source: Diabetes Canada 2018 Clinical Practice Guidelines, Chapter 8 (Targets for Glycemic Control).

Testing Supplies & Glucose Monitors

Managing diabetes takes reliable supplies. Taché Pharmacy stocks what you need for blood glucose testing and insulin administration — test strips and lancets, insulin pens, pen needles and syringes, ketone strips, glucagon kits, and glucose tablets.

Blood glucose meters measure how much glucose is in your blood at a given moment. For most adults living with diabetes, Diabetes Canada suggests target blood glucose of 4.0 to 7.0 mmol/L before meals and 5.0 to 10.0 mmol/L two hours after meals. Your own targets may differ — your doctor or diabetes team sets them based on your situation.

We carry the major brands of meters and strips. Our pharmacists can help you pick one that fits your routine and your insurance coverage.

Testing Supplies & Glucose Monitors
HOW GLUCOSE GETS MEASURED

Three Ways to Monitor Your Blood Sugar

The technology has changed a lot. You have more choices than the classic fingerstick — and more are on the way. Here's the landscape, simply.

Fingerstick Meters
Tier 1

Fingerstick Meters

The classic. Widely used, broadly covered.

How it works

A small drop of blood from a fingertip (or alternate site like the palm or forearm), read by a handheld meter in about 5 seconds.

Good fit for

Type 2 diabetes on oral medications or basic insulin, anyone on a budget, and a reliable backup for sensor-based users.

Common examples

Accu-Chek Guide, OneTouch Verio, Contour Next, FreeStyle precision meters

Flash & Continuous Glucose Monitors
Tier 2

Flash & Continuous Glucose Monitors

A sensor on the back of your arm. No pricking for regular readings.

How it works

A small sensor sits on the upper arm (or abdomen) for 10 to 15 days and reads glucose continuously in the fluid just under the skin. Scan with your phone or reader, or let the sensor push readings to your phone automatically with high/low alerts.

Good fit for

Anyone on insulin, frequent testers, people who dread finger-pricks, overnight hypoglycemia worriers, and anyone who wants to see glucose trends (not just numbers).

Common examples

FreeStyle Libre 2, FreeStyle Libre 3, Dexcom G6, Dexcom G7

Automated Insulin Delivery (Pump + CGM)
Tier 3

Automated Insulin Delivery (Pump + CGM)

An insulin pump that talks to a CGM and adjusts itself.

How it works

An insulin pump worn on the body pairs with a continuous glucose monitor and auto-adjusts insulin delivery in real time — raising, lowering, or pausing based on where your glucose is heading. Also called a hybrid closed-loop or artificial pancreas system.

Good fit for

Type 1 diabetes, pregnancy, hypoglycemia unawareness, and anyone whose numbers are hard to keep in range with injections alone.

Common examples

Tandem t:slim X2 with Control-IQ, Medtronic MiniMed 780G, Omnipod DASH

Note: Pumps are usually set up through your endocrinologist and a diabetes education program, not walk-in. We stock the ongoing supplies — infusion sets, reservoirs, pump batteries, and CGM sensors.
On the horizon — emerging diabetes technology

On the horizon

Two technologies worth watching: implantable CGM sensors (placed under the skin in a quick office procedure and lasting up to 6 months) and dual-hormone pumps (pumps that deliver both insulin and glucagon to prevent lows as well as highs). Both are approved in the United States but aren't available in Canada yet. We'll let you know when they are.

Not sure which tier fits you? Come in and we'll walk through the options with you — what you'd use it for, what your insurance covers, and what the day-to-day looks like.

LIVING WITH DIABETES

Day-to-Day Management Basics

Practical, evidence-based guidance for the situations that come up between appointments. Questions? Come in or call us.

Low Blood Sugar — Rule of 15

If your glucose drops below 4.0 mmol/L: take 15 grams of fast-acting carbs (4 glucose tablets, 175 mL juice, 15 mL honey), wait 15 minutes, and retest. Repeat if still low. Source: Diabetes Canada.

Sick Day Rules

Illness can swing your blood sugar. Keep testing, stay hydrated, and don't stop insulin on your own. Some oral medications (SADMANS — sulfonylureas, ACEIs, diuretics, metformin, ARBs, NSAIDs, SGLT2 inhibitors) are often paused during dehydration — ask your pharmacist.

Insulin Storage

Unopened insulin lives in the fridge (2–8°C). In-use pens and vials usually last 28 days at room temperature — check the product monograph for the exact number. Never freeze insulin or leave it in a hot car.

When to Seek Help

Call your doctor or go to the ER for: persistent high glucose with vomiting or fruity-smelling breath (DKA risk, type 1), severe low blood sugar that a snack can't fix, or signs of serious dehydration. Trust your gut.

Guidance summarized from Diabetes Canada patient resources and Clinical Practice Guidelines. Always follow the advice of your own care team.

COMMON QUESTIONS

Have Questions?
Diabetic Support Questions

Yes. Our pharmacists offer free, hands-on training for the major blood glucose monitors. We'll walk you through testing technique, reading results, understanding your target ranges, and keeping the meter working right.
We stock the major fingerstick meters (Accu-Chek, Contour, OneTouch, FreeStyle precision meters) and flash/continuous glucose monitors like FreeStyle Libre 2, FreeStyle Libre 3, and Dexcom G6/G7 sensors. For insulin pump users, we stock ongoing pump supplies — infusion sets, reservoirs, and CGM sensors. Pumps themselves are typically obtained through your endocrinologist and diabetes education program.
It depends on your type of diabetes, how often you test, and what your insurance covers. Fingerstick meters work well for many people on oral medications or basic insulin, and they're the most affordable. Flash and continuous glucose monitors (the arm sensors) are a big upgrade for anyone on insulin — they show trends, alert you to lows overnight, and eliminate routine finger-pricking. Automated insulin delivery systems (pump + CGM) are a major decision usually made with an endocrinologist and diabetes education team. Come in and we can walk through which tier fits your situation.
Yes. For patients who have difficulty drawing up their own insulin, we can prepare prefilled insulin syringes with the correct dosage, ready for use.
Diabetes Canada suggests target blood glucose of 4.0 to 7.0 mmol/L before meals and 5.0 to 10.0 mmol/L two hours after meals for most adults with diabetes. These are general targets — your doctor or diabetes team may set different numbers based on your age, other health conditions, and the medications you take. Non-diabetic blood glucose runs lower.
A1C (hemoglobin A1c) is a blood test that reflects your average blood glucose over the previous 2 to 3 months. Diabetes Canada recommends a target of 7.0% or less for most adults with diabetes. Some people (earlier in diagnosis, lower hypoglycemia risk) aim for 6.5% or less, while frail older adults may have targets up to 8.5%. Your care team sets your individual target.
Below 4.0 mmol/L, use the Rule of 15: take 15 grams of fast-acting carbohydrate (4 glucose tablets, 175 mL / ¾ cup of juice or regular soft drink, 15 mL / 1 tablespoon of honey or sugar, or 6 Life Savers), wait 15 minutes, and retest. If still low, repeat. Once above 4.0 mmol/L, if your next meal is more than an hour away, eat a snack with carbs and protein. Source: Diabetes Canada.
Unopened insulin stays in the refrigerator between 2°C and 8°C until its expiry date. Insulin in use (open pen or vial) is kept at room temperature and typically lasts 28 days, though this varies by product — check the package insert. Never freeze insulin, and don't leave pens in a hot car or in direct sunlight. Bring your insulin to the pharmacy if you're unsure whether it's still good.
Illness — a stomach bug, flu, or even a bad cold — can push blood sugar high or low. Keep testing more often, stay hydrated, and don't stop insulin without talking to your care team. Some oral medications (the SADMANS group: sulfonylureas, ACE inhibitors, diuretics, metformin, ARBs, NSAIDs, SGLT2 inhibitors) are often paused during vomiting, diarrhea, or serious dehydration to prevent complications. Ask your pharmacist before stopping any medication.
Yes. We offer free delivery for all prescriptions and diabetic supplies. For regular supply needs, we can set up recurring deliveries so you never run out.
Many diabetic supplies and medications are covered under Manitoba Pharmacare (Part 3 of the benefit list includes insulin, oral diabetes medications, test strips, and related supplies). Coverage depends on your deductible and income. Our staff can help verify your coverage and apply for Pharmacare if you haven't already.
Never put used needles, lancets, or syringes in the regular trash or recycling. Bring them to us in a rigid, puncture-proof container (a free sharps container from the pharmacy, or a heavy plastic bottle like a laundry detergent jug with the lid screwed on tight). We accept sharps for safe disposal at no charge.
Taché Pharmacy refill app preview
Diabetes Support

Supplies, refills, and reminders in one place

  • Request refills for diabetes supplies
  • Set reminders for regular medications
  • Follow pickup or delivery updates
  • Send supply questions to the pharmacy

Need help managing your diabetes?

Our pharmacists are here to help with training, supplies, and ongoing support.